“We have worked with BrightBox Group on a number of requirements throughout the year and give testament to both their approach and their results. They are consultative, always available and have had great success across both business and highly technical roles. We see BrightBox Group as a key partner for us moving forwards and are more than happy to recommend their services to others.”
Richard Mcgonigal, Head of Business Systems Delivery
BrightBox provided developer / testing / project management resource that delivered application code on time and to the agreed quality standards. We supported unit and functional testing through query and defect resolution, and carried out assessments of their current implementations against best practise. This enabled us to define the high level roadmap to transition between the current state and the target state.
Performance of a system such as their B2B order Management system is critical, our team analysed the performance test results and were able to optimise / fine tune the applications code. We completed this by providing highly skilled resources who specialise in performance and have experience of retail Ecommerce systems.
Once live, the order management system provided Mothercare’s customers with end-to-end live information across the order lifecycle (location of their purchases, payment processes, delivery etc). This resulted in increased levels of customer satisfaction and retained business.
David Timson, Senior Account Manager.