“Brightbox adds real value – and that’s the most important thing. I've got a partner that i can trust. They will always try their very best to support us and i always get the sense they are working really hard on our behalf.

Key to that is how they understand our business. It means they provide the right people, with the right cultural fit, in a timely way. A combination of these factors, means we can see impact. It means there are savings in time when it comes to hiring. Something that could be double or triple if undertaken in-house. Everything from cv reviewing through to interviews.

What brightbox did was take the time to get to know us and our roles. They talked to me, my head of delivery and other people in the organisation. And once they’d got one or two people on the ground, it became easier.”